Frequently Asked Questions
The factors that can affect dry time include:
Air circulation and humidity – with low humidity and good air movement in the home moisture is carried away more rapidly. We recommend using ceiling fans and opening windows if possible.
Level of soil – if a carpet is heavily soiled additional water is required to clean carpet and can take a little longer to dry.
A spot is foreign material (soil, liquid, etc.) that is on or around the carpet fiber. Our powerful truck mounted system thoroughly removes dirt, grease, oil and previous residues – foreign material on or around the carpet fiber.
A stain is any foreign material (soil, liquid, etc.) that has penetrated into the fiber and has changed or damaged it. Under certain conditions some carpet fiber types, such as nylon or wool, are susceptible to staining. Using special treatments we have good success at removing difficult stains such as coffee, tea, juice and pet spots but because of the nature of stains we cannot always guarantee complete removal.
While the carpet may look clean initialy these residues can ‘wick’ up to the surface as the carpet dries. When the residues are left on the surface they attract soil causing rapid re soiling. If this occurs a special neutralizing rinse is required to remove them and carpets must be dried very quickly to prevent any remaining residues under the carpet from wicking up.
Xtreme Clean utilizes only the best professional carpet cleaning equipment and products. We thoroughly clean your carpets removing dirt, spills and soil attracting residues to minimize the possibility of reappearing spots.
Your carpets will not only be cleaner but will STAY cleaner, longer. We are so confident in our cleaning process that we offer our customers a 14 day Guarantee*
If any spots reappear within 14 days of our cleaning we will return and touch them up – no charge!
*Only applies to areas cleaned during visit and does not apply to new spots or spills
Cleaning interval guidelines: 6 – 12 months for heavy to moderate use
12 – 18 months for moderate to light use